Refund Policy – ETPlayers.com
1. Purpose
This Refund Policy explains how ETPlayers.com (“ETPlayers”, “we”, “our”, “us”) handles payments, cancellations, and refunds for services and subscriptions.
2. Eligibility for Refunds
Refunds may be granted under the following conditions:
Duplicate payments made in error.
Technical issues preventing access to paid features.
Cancellation requests made within the specified refund window.
Refunds will not be issued for:
Services already delivered.
Violations of our Terms of Service.
Change of mind after full use of the service.
3. Refund Window
Users may request a refund within 7 days of purchase.
After 7 days, payments are considered final unless required by law.
4. Process for Requesting Refunds
To request a refund:
Contact our support team at billing@etplayers.com.
Provide proof of payment and reason for refund.
Refunds will be processed within 14 business days once approved.
5. Method of Refund
Refunds will be issued to the original payment method used.
Processing times may vary depending on your bank or payment provider.
6. Subscriptions and Renewals
Subscription fees are billed in advance.
Users may cancel subscriptions at any time, but refunds will only apply to unused portions if requested within the refund window.
Automatic renewals can be disabled in account settings.
7. Exceptions
ETPlayers reserves the right to deny refund requests if:
Abuse of the refund policy is detected.
Services were used extensively before cancellation.
Fraudulent activity is suspected.
8. Contact
For refund inquiries, contact us at:
Email: billing@etplayers.com
ETPlayers is a dynamic online platform designed to connect athletes, scouts, and fans worldwide. It empowers players to create detailed profiles, upload highlight videos, and share achievements — giving talent the visibility it deserves. Whether you’re a footballer, runner, or basketball player, ETPlayers helps you build your digital sports identity and get discovered by clubs, coaches, and sponsors.
